How do I get signed up?
I can't remember my password.
That's no problem at all. Visit the forgot password page to reset your password.
How do I create an Event?
Once logged in, click on the "Create Event" panel to create your Event. You can make as many Events as you like - and they're free to use while your Guest List has 50 or fewer guests.
How do I add a Guest or Party?
In RSVP Keeper, each Guest must be a member of a Party. So, to create a guest, visit your Event's dashboard and make sure you're on the "Guests" tab. Then, select "Add Party or Guest" from the nested tab list. Here you'll be able to add a single Guest to a Party, or create a Party that has multiple guests.
How do I invite a Party to RSVP for my Event?
There's a few ways to invite users to fill out their RSVP form.
Send users an email using the Email Sending tool. To do this, go to your Event's dashboard and make sure you're on the "Email" tab. Then, click on the "Send Emails" button to send each Party their personal link to complete their RSVP. Please note - a Party must have an email set to receive an email.
Give the Party their link directly by copying their link shown on the "Guest List" tab titled "Unique Party RSVP Link".
Lastly, you could invite Guests to search for their RSVP using your Event's Search RSVP page. To enable this, make sure you have the "Allow guests to search for themselves on the RSVP list." option checked in your Event's preferences. Once that's enabled, you can invite Guests to search for themselves by using the "Search For RSVP Link" found on your Event's "Summary" tab in the "Event Information" panel. Please note that any Guest can fill out the RSVP for all members of their Party.
What is your refund policy?
We absolutely aim for every RSVP Keeper user to have a flawless experience using the app, but we understand that sometimes it just doesn't fit into every user's use-case.
We recommend utilizing the Free plan, which allows up to 50 guests free, to evaluate the app before upgrading.
For our paid plans, we offer a 5-day money-back guarantee if it turns out the application is not working for you and you've had a reasonably small number of Guests RSVP for your event (we really can't issue a refund if you've already had tons of guests RSVP!). Please note that refunds are given on a case-by-case basis, and the event in question, with all its data, will be deleted. Visit the contact page to initiate a refund.
I have a question that's not answered here!
We can fix that! Visit the contact page and fill out the form there. We'll get back to you as soon as possible.
What, do you have some kind of obsession with The Office?
Do we need to be liked? Absolutely not. We like to be liked. We enjoy being liked. We have to be liked, but it's not like this compulsive need to be liked, like our need to be praised.